The last couple of days have been full to say the least, and our
Customer Service Team has been busy from early morning to late afternoon.
Yesterday, we were up and ready to greet the
hundreds of RV's that are arriving here in Gillette.
The Parking Team are the first greeters, and our job is to take care of
ones that have an incomplete or incorrect set of registration papers. Or, maybe, they know they are going to have so much fun, they just wanted to arrive early or stay longer. In that case, we collect an additional fee and send them on their way.
Now, while Ruthann, Ann, and myself are busy taking care of these folks, our guys are always
solving their own set of problems.
Yesterday, after all the RVs were parked for the day, it was time for us to make our way to the Wyoming Center for staff meeting and
a practice run for the registration team. They did a great job and will be ready for the general attendees. Then it was on to the staff dinner where we were served a really great meal. We also got in lots of visiting.
A good day!
This morning, we were up and back on the job by 7:45. Bob
Miller, head of parking, stopped by to make sure we were ready, and the RV's lined up were certainly ready for us to get things started.
Again, today, we processed and parked a few hundred rigs.
The early arrivals were able to start the registration process this afternoon and the market venders opened after lunch.
Tomorrow, we will be back on the job as the last of the RVs arrive. Registration will be completed, and by mid afternoon, Escapades 2011, will officially be underway.